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Free Express Shipping for the US & UK !
No products in the cart.
Free Express Shipping for the US & UK !
You are eligible for a full refund or replacement if:
The product arrives damaged
The product is defective
You receive the wrong item due to our error
Reporting Window:
You must notify us within 48 hours of delivery if there is any issue with your order.
Evidence Required:
Clear photos or a short video showing the damage, defect, or incorrect item must be shared with our support team.
Refund Process:
Once your claim is reviewed and approved, the refund will be issued to your original payment method within 5–7 business days. You will receive an email confirmation once the refund has been processed.
In some cases, we may request the item to be returned before issuing the refund.
Please note that banks and payment providers may take additional time to reflect the refunded amount in your account.
If you have any questions about this policy or need to report an issue with your order, you can reach us at:
Email: [email protected]